We will replace any bottle of wine that is damaged or flawed. We ask you to return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is flawed. We are also unable to accept return of wine ordered in error. Please send an email to curious@serialwines.com to arrange for the return of flawed product.
Once the wine is received, we will send you a replacement shipment based on your original order. Please contact the Allocation Manager at 707-287-9709 for return instructions.
A 30% restocking fee will be applied to all canceled orders.
